RPLS Policy & Cookies

RadhaPrem Legal Service – Privacy Policy

 

Effective Date: 29 April 2026

Last Updated: 29 April 2026

 

Welcome to RadhaPrem Legal Service (RPL).

This Privacy Policy explains how RadhaPrem Legal Service collects, uses, manages, protects, and processes your personal information when you access our websites, services, legal consultations, eServices, registration services, franchise services, digital services, product-related services, and business support platforms including:

 

RadhaPrem.in

 

RadhaPrem.com

 

Associated Subdomains and Service Portals

 

 

This policy is designed in accordance with applicable Indian legal standards, general digital business compliance practices, customer protection expectations, and professional service regulations applicable to service-based organizations operating in India.

 

By using our website, services, payment systems, consultation services, registration services, digital services, and communication platforms, you agree to the terms of this Privacy Policy.

 

 

 

1. Company Information

 

Company Name: RadhaPrem Legal Service

Business Type: Legal, Registration, Compliance, eServices, Business Support & Professional Service Platform

 

Primary Services Include:

 

Legal Services

 

Company Registration

 

GST Registration

 

MSME / Startup Registration

 

Trademark Registration

 

Court Marriage Support

 

Documentation Services

 

Tax & Compliance Services

 

Franchise Services

 

Digital Marketing Services

 

Website & App Development

 

Online Form Services

 

Government Scheme Support

 

Business Consulting

 

Marketplace & Product Services

 

 

Official Platforms:

 

RadhaPrem.in

 

RadhaPrem.com

 

RPL SalesHub

 

 

Support Email: rplsupport@rplshop.radhaprem.in

 

Business Location:

Barsa, Sheikhpura, Bihar, India

 

 

 

2. Information We Collect

 

We may collect the following categories of information:

 

A. Personal Information

 

Full Name

 

Mobile Number

 

Email Address

 

Residential Address

 

Business Address

 

Company Details

 

PAN Details

 

Aadhaar-related information (where legally required)

 

GST Details

 

Registration Documents

 

Identity Verification Information

 

 

B. Business Information

 

Company Name

 

Business Registration Details

 

Legal Entity Type

 

Directors / Partners Information

 

Tax Information

 

Government Registration Data

 

 

C. Payment Information

 

Transaction ID

 

Payment Status

 

Payment Gateway Reference

 

Billing Information

 

Invoice Records

 

 

(Note: We do not permanently store complete debit/credit card details unless legally required through authorized systems.)

 

D. Technical Information

 

IP Address

 

Browser Type

 

Device Information

 

Operating System

 

Login Activity

 

Website Usage Behavior

 

Cookies & Tracking Data

 

 

E. Communication Records

 

WhatsApp communication

 

Email communication

 

Call records (where applicable)

 

Support tickets

 

Service requests

 

Complaint records

 

 

 

 

3. Why We Collect This Information

 

Your information is collected for:

 

Service delivery

 

Legal compliance

 

Government filing requirements

 

Registration processing

 

Payment verification

 

Refund investigation

 

Customer support

 

Fraud prevention

 

Business verification

 

Service improvement

 

Internal compliance monitoring

 

Legal defense where required

 

Advertisement optimization

 

Customer communication

 

Franchise operations management

 

 

We collect only reasonably necessary information required for professional service execution.

 

 

 

4. Consent and User Acceptance

 

By submitting forms, making payments, requesting services, contacting us through WhatsApp, phone, email, website forms, social media, or partner platforms, you expressly consent to:

 

collection of your information

 

use of your data for service delivery

 

payment verification

 

communication for service execution

 

legal compliance obligations

 

refund and dispute handling

 

 

If you do not agree with this Privacy Policy, you should discontinue the use of our services.

 

 

 

5. Data Security Commitment

 

We use reasonable administrative, technical, and operational safeguards to protect your information from:

 

unauthorized access

 

misuse

 

alteration

 

disclosure

 

fraud

 

unlawful destruction

 

 

However, no online system is 100% risk-free, and users also share responsibility for protecting their credentials and communication records.

 

6. Data Sharing and Disclosure

 

RadhaPrem Legal Service respects customer confidentiality and does not sell personal data for unauthorized commercial use. However, your information may be shared in the following lawful situations:

 

A. Government and Regulatory Authorities

 

Where required for legal registrations, compliance filings, verification, or lawful requests, your information may be shared with:

 

GST Department

 

MCA (Ministry of Corporate Affairs)

 

Income Tax Department

 

Registrar Offices

 

Court Authorities

 

Local Government Departments

 

Licensing Authorities

 

Banking Institutions

 

Financial Verification Authorities

 

 

B. Service Execution Partners

 

We may work with trusted professionals and authorized service partners such as:

 

Advocates

 

Chartered Accountants

 

Company Secretaries

 

Tax Consultants

 

Documentation Specialists

 

Technical Service Providers

 

Franchise Operations Teams

 

 

Only necessary information required for work execution is shared.

 

C. Payment Processing Partners

 

Payments may be processed through authorized banking channels, UPI systems, payment gateways, merchant systems, and invoice platforms for:

 

payment verification

 

transaction confirmation

 

refund investigation

 

accounting compliance

 

 

D. Legal Protection

 

Information may be disclosed where necessary for:

 

fraud prevention

 

dispute resolution

 

legal claims

 

contract enforcement

 

court proceedings

 

protection of company rights

 

customer complaint resolution

 

 

 

 

7. Cookies and Tracking Technologies

 

Our websites may use cookies and similar technologies for:

 

login session management

 

user preference saving

 

analytics and reporting

 

website performance improvement

 

fraud prevention

 

marketing optimization

 

advertisement performance monitoring

 

 

Cookies help improve service quality and customer experience.

 

Users may disable cookies in browser settings, but some services may not function properly after doing so.

 

 

 

8. Third-Party Platforms and External Services

 

Our services may interact with third-party platforms including:

 

payment gateways

 

WhatsApp

 

Google services

 

Meta platforms (Facebook / Instagram)

 

YouTube

 

LinkedIn

 

Government portals

 

domain and hosting providers

 

advertisement platforms

 

cloud storage systems

 

marketplace integrations

 

 

We are not responsible for the independent privacy policies of such third-party platforms. Users are advised to review their separate privacy terms.

 

 

 

9. Data Retention Policy

 

We retain customer records only for as long as necessary for:

 

service completion

 

legal compliance

 

accounting obligations

 

taxation records

 

dispute resolution

 

refund verification

 

fraud investigation

 

regulatory audit requirements

 

 

Retention duration may vary depending on the type of service and applicable Indian legal obligations.

 

Even after service completion, some records may be preserved for compliance and legal defense purposes.

 

 

 

10. User Rights

 

Subject to applicable law and service obligations, users may request:

 

correction of inaccurate information

 

update of contact details

 

service-related record clarification

 

invoice verification

 

refund investigation review

 

complaint resolution

 

lawful access to available service records

 

 

Certain records cannot be deleted immediately if required for legal compliance, accounting obligations, tax records, or dispute resolution.

 

 

 

11. Account Responsibility

 

Users are responsible for:

 

providing accurate information

 

maintaining updated documents

 

protecting login credentials

 

protecting payment records

 

keeping transaction proof

 

preserving official communication records

 

 

RPL shall not be liable for issues caused by false submissions, delayed documents, or unauthorized access resulting from customer negligence.

 

 

 

12. Fraud Prevention and Verification

 

To protect customers and the company, verification may be required for:

 

suspicious transactions

 

identity mismatch

 

refund requests

 

payment disputes

 

service misuse

 

duplicate applications

 

fraudulent registrations

 

legal conflict investigations

 

 

Additional documents may be requested during verification.

 

Step 3/6 — Privacy Policy (Part 3 – Final)

 

RadhaPrem Legal Service – Privacy Policy

 

Effective Date: 29 April 2026

Last Updated: 29 April 2026

 

 

 

13. Children’s Privacy

 

Our services are intended for individuals, business owners, professionals, and organizations requiring legal, registration, compliance, and business support services.

 

We do not knowingly collect personal information directly from children below the age permitted under applicable law without lawful guardian supervision where legally required.

 

If any such information is identified unintentionally, appropriate corrective action may be taken.

 

For marriage services, legal documentation, registrations, and financial services, age verification may be required wherever applicable.

 

 

 

14. Advertisement and Promotional Compliance

 

RadhaPrem Legal Service may use lawful digital promotion channels including:

 

Google Ads

 

Facebook Ads

 

Instagram Promotions

 

YouTube Promotions

 

LinkedIn Promotions

 

WhatsApp Business Communication

 

SMS Notifications

 

Email Marketing

 

Marketplace Promotions

 

Franchise Promotions

 

 

Promotional communication is conducted for:

 

service awareness

 

legal consultation offers

 

registration support

 

compliance reminders

 

franchise opportunities

 

product and service campaigns

 

 

We do not intentionally promote misleading, unlawful, or unauthorized claims.

 

Users may request communication preference updates where applicable.

 

 

 

15. Social Media Communication Policy

 

Our official business communication may occur through:

 

WhatsApp

 

Facebook

 

Instagram

 

YouTube

 

LinkedIn

 

Telegram

 

Email

 

Google Business

 

Website Contact Forms

 

 

Customers are advised:

 

not to share unnecessary sensitive information publicly

 

to verify official contact details before payment

 

to preserve transaction proof

 

to avoid unauthorized third-party agents claiming association without verification

 

 

Only official authorized channels should be used for payment-related communication.

 

 

 

16. Cross-Border Data Handling

 

Certain technical platforms, cloud services, payment systems, and digital tools may process limited operational data through infrastructure located outside India.

 

By using our digital platforms, users acknowledge that reasonable operational processing may involve such technical systems where required for secure service delivery.

 

However, service control, customer management, and business operations remain governed under Indian business and legal compliance standards.

 

 

 

17. Changes to This Privacy Policy

 

RadhaPrem Legal Service reserves the right to update, modify, revise, or replace this Privacy Policy at any time where necessary for:

 

legal compliance

 

service upgrades

 

operational improvements

 

payment policy updates

 

regulatory requirements

 

fraud prevention measures

 

customer protection enhancements

 

 

Updated versions become effective upon publication on official platforms unless otherwise stated.

 

Users are advised to review this policy periodically.

 

Continued use of services after updates constitutes acceptance of revised terms.

 

 

 

18. Contact Information

 

For privacy concerns, complaints, legal clarification, refund investigation support, or service-related disputes, users may contact:

 

RadhaPrem Legal Service

 

Email: rplsupport@rplshop.radhaprem.in

 

Service Area:

Barsa, Sheikhpura, Bihar, India

 

Official Platforms:

 

RadhaPrem.in

 

RadhaPrem.com

 

RPL SalesHub

 

 

Support requests should include:

 

full name

 

registered contact details

 

transaction reference

 

service details

 

issue summary

 

relevant payment proof (if applicable)

 

 

This helps faster verification and resolution.

 

 

 

19. Final Legal Declaration

 

This Privacy Policy is intended to establish transparency, customer trust, lawful service operation, and professional compliance standards for all services offered by RadhaPrem Legal Service.

 

By accessing our services, submitting documents, making payments, using consultation services, engaging through advertisements, or initiating business relationships with RPL, you acknowledge that:

 

you have read this Privacy Policy

 

you understand the data handling practices

 

you consent to lawful processing of your information

 

you accept reasonable verification requirements

 

you understand refund investigation procedures

 

you agree to professional compliance obligations

 

 

This Privacy Policy forms an important part of the overall customer relationship, payment policy structure, and service agreement between the client and RadhaPrem Legal Service.

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