RPL Terms of Use

RadhaPrem Legal Service – Terms and Conditions

 

Effective Date: 29 April 2026

Last Updated: 29 April 2026

 

 

 

1. Introduction

 

Welcome to RadhaPrem Legal Service (RPL).

 

These Terms and Conditions govern the use of all services, websites, payment systems, consultations, registrations, documentation services, franchise operations, eServices, digital services, product support services, and professional business solutions provided through:

 

RadhaPrem.in

 

RadhaPrem.com

 

RPL SalesHub

 

Associated service portals and official communication channels

 

 

By accessing our website, requesting services, making payments, submitting documents, using consultation support, or engaging with our business operations, you agree to be legally bound by these Terms and Conditions.

 

If you do not agree with these terms, you should discontinue the use of our services.

 

 

 

2. Company Information

 

Business Name

 

RadhaPrem Legal Service

 

Service Categories

 

Legal Services

 

Company Registration

 

LLP / Pvt Ltd / OPC Registration

 

GST / MSME / Startup Registration

 

Trademark Registration

 

Tax & Compliance Services

 

Documentation Services

 

Court Marriage Support

 

Franchise Services

 

Government Scheme Assistance

 

Digital Marketing Services

 

Website & App Development

 

Domain & Hosting Support

 

Online eServices

 

Product & Marketplace Services

 

Professional Business Consulting

 

 

Support Email

 

rplsupport@rplshop.radhaprem.in

 

Business Location

 

Barsa, Sheikhpura, Bihar, India

 

 

 

3. Service Nature

 

Most services offered by RPL are:

 

professional services

 

documentation services

 

registration assistance

 

advisory services

 

compliance support services

 

legal coordination services

 

business consulting services

 

 

Results in legal, government, tax, registration, and approval matters may depend on:

 

government departments

 

document accuracy

 

third-party authorities

 

legal review

 

customer cooperation

 

statutory timelines

 

 

Therefore, service completion timelines are subject to procedural requirements and cannot always be guaranteed as fixed deadlines.

 

 

 

4. User Eligibility

 

By using our services, you confirm that:

 

you are legally competent to enter agreements

 

the information provided by you is accurate

 

submitted documents are genuine

 

you have authority to request the service

 

payments made are lawful and authorized

 

you are not using services for unlawful purposes

 

 

False declarations may result in immediate service suspension without refund where legally justified.

 

 

 

5. Payment Terms

 

A. Advance Payment

 

Most services require advance payment before initiation of work.

 

This may include:

 

consultation fees

 

documentation charges

 

filing fees

 

registration fees

 

professional charges

 

government-related processing fees

 

service booking fees

 

digital execution charges

 

 

B. Payment Modes

 

Accepted payment channels may include:

 

UPI

 

Bank Transfer

 

QR Payment

 

Payment Gateway

 

Merchant Payment Systems

 

Authorized Invoice Payment Links

 

 

Customers must preserve payment proof for future verification.

 

C. Payment Confirmation

 

Service processing begins only after successful payment verification.

 

Delayed bank settlement, transaction failure, or mismatch in payment records may delay service execution.

 

 

 

6. 7-Day Refund Investigation Policy

 

Important Refund Rule

 

All refund requests are subject to a 7-day investigation period from the date of receiving the formal refund request.

 

Refund approval is not automatic.

 

Every refund case will be investigated based on:

 

payment verification

 

service stage completed

 

professional work already executed

 

documentation already processed

 

government filing status

 

third-party authority involvement

 

client-provided information accuracy

 

contractual obligations

 

communication history

 

dispute evidence from both client and company

 

 

Refund Decision Principle

 

Refund may be:

 

approved fully

 

approved partially

 

adjusted against work already completed

 

rejected where services have already been substantially performed

 

 

Investigation Requirement

 

Both client and company records will be reviewed to determine:

 

what was promised

 

what work was completed

 

whether delay was customer-side or service-side

 

whether documents were properly submitted

 

whether refund claim is contractually valid

 

 

No instant refund claim shall be treated as automatically valid.

 

 

 

7. Non-Refundable Situations

 

Refund may not be applicable in cases such as:

 

consultation already provided

 

government fee already paid

 

filing already completed

 

registration process already initiated

 

professional drafting already completed

 

digital services already delivered

 

domain/hosting purchased

 

advertisement campaign already executed

 

third-party vendor payment completed

 

customer delay caused service blockage

 

false information submitted by customer

 

cancellation after major execution stage

 

 

Each case is subject to verification

 

Step 5/6 — Terms and Conditions (Part 2)

 

RadhaPrem Legal Service – Terms and Conditions

 

Effective Date: 29 April 2026

Last Updated: 29 April 2026

 

 

 

8. Client Responsibilities

 

Every client using services of RadhaPrem Legal Service (RPL) must comply with the following responsibilities:

 

A. Accurate Information Submission

 

The client must provide:

 

correct personal details

 

valid business information

 

genuine legal documents

 

accurate payment records

 

updated registration information

 

valid government IDs where required

 

 

Incorrect, false, incomplete, or misleading information may result in service rejection, delay, legal complications, or cancellation without refund where applicable.

 

 

 

B. Timely Document Submission

 

Many services depend on deadlines from:

 

government departments

 

tax authorities

 

registration offices

 

courts

 

banks

 

licensing authorities

 

 

Delay by the client in document submission may directly affect service completion and may not create refund eligibility against the company.

 

 

 

C. Communication Responsibility

 

Clients must:

 

respond to official service communications

 

preserve invoices and payment proof

 

keep registered mobile/email active

 

verify official payment channels before payment

 

avoid unauthorized third-party intermediaries

 

 

Failure to respond may delay or suspend work progress.

 

 

 

D. Lawful Usage

 

Clients must not use RPL services for:

 

fraudulent registrations

 

illegal financial activity

 

fake documentation

 

unlawful business operations

 

tax evasion

 

identity misuse

 

unauthorized representation

 

 

RPL reserves full rights to refuse such services immediately.

 

 

 

9. Company Responsibilities

 

RadhaPrem Legal Service shall make reasonable professional efforts for:

 

service execution

 

document preparation

 

legal coordination

 

compliance support

 

registration processing

 

customer communication

 

payment verification

 

dispute handling

 

refund investigation

 

lawful business conduct

 

 

RPL shall act with professional diligence but cannot guarantee outcomes controlled by external authorities.

 

 

 

10. Service Delays and External Dependencies

 

Some services depend upon:

 

Government Departments

 

MCA

 

GST Department

 

Courts

 

Registration Offices

 

Banks

 

Third-Party Vendors

 

Payment Gateways

 

Domain/Hosting Providers

 

Advertisement Platforms

 

Franchise Processing Teams

 

 

Because of these dependencies:

 

exact completion dates may vary

 

approvals may take longer

 

legal timelines may change

 

technical delays may occur

 

 

Such delays do not automatically create refund liability.

 

 

 

11. Dispute Resolution Process

 

In case of disputes related to:

 

payments

 

refund claims

 

incomplete work allegations

 

delay complaints

 

legal misunderstandings

 

service quality concerns

 

documentation disagreements

 

 

The following process shall apply:

 

Step 1 — Internal Review

 

Customer must first contact official support with:

 

full details

 

payment proof

 

service reference

 

issue summary

 

 

Step 2 — Investigation

 

The company shall review:

 

payment records

 

service execution logs

 

communication history

 

submitted documents

 

professional work completed

 

 

Step 3 — Resolution Attempt

 

Reasonable efforts shall be made for:

 

clarification

 

correction

 

service completion

 

partial settlement

 

refund determination

 

lawful closure of dispute

 

 

Direct legal escalation without reasonable internal review may weaken dispute validity where company cooperation was available.

 

 

 

12. Limitation of Liability

 

RPL shall not be liable for:

 

government rejection

 

legal authority refusal

 

delayed approvals

 

document rejection caused by customer

 

false submissions by clients

 

payment delays caused by banking systems

 

third-party platform failures

 

external vendor failures

 

legal interpretation differences by authorities

 

tax penalties caused by late customer response

 

 

Liability, where legally applicable, shall be limited to the verified service amount actually paid for the disputed service.

 

Indirect, speculative, business-loss, reputation-loss, or consequential damages are not automatically claimable.

 

 

 

13. Force Majeure

 

RPL shall not be held liable for failure or delay caused by circumstances beyond reasonable control, including:

 

natural disasters

 

floods

 

fire

 

pandemic

 

government restrictions

 

internet outages

 

cyber incidents

 

banking failures

 

strikes

 

political disturbances

 

technical infrastructure failures

 

court shutdowns

 

server failures

 

 

Such events may affect delivery timelines without immediate refund liability.

 

Step 6/6 — Terms and Conditions (Part 3 – Final)

 

RadhaPrem Legal Service – Terms and Conditions

 

Effective Date: 29 April 2026

Last Updated: 29 April 2026

 

 

 

14. Intellectual Property Rights

 

All content, branding, designs, service structures, legal formats, written material, graphics, business systems, website layouts, service modules, product descriptions, and operational frameworks used by RadhaPrem Legal Service (RPL) remain the intellectual property of the company unless otherwise legally stated.

 

This includes:

 

website content

 

logos and branding

 

service descriptions

 

internal business systems

 

registration workflows

 

marketplace structures

 

digital assets

 

legal drafting formats

 

operational documentation

 

 

Unauthorized copying, resale, republication, duplication, or misuse without written authorization may result in legal action.

 

 

 

15. Advertisement and Promotional Policy

 

RPL may use lawful advertising channels for business promotion, including:

 

Google Ads

 

Facebook Ads

 

Instagram Promotions

 

YouTube Promotions

 

LinkedIn Promotions

 

WhatsApp Business Communication

 

SMS Notifications

 

Email Campaigns

 

Marketplace Promotions

 

Franchise Promotions

 

 

Promotional communication may include:

 

service offers

 

legal consultation campaigns

 

registration assistance

 

franchise opportunities

 

product promotion

 

business awareness campaigns

 

compliance reminders

 

 

Advertisement content is intended for lawful service promotion and shall not be interpreted as unlawful guarantees of approval, government authority control, or fixed legal outcomes.

 

Customers are advised to verify official channels before making any payment.

 

 

 

16. Social Media and Public Communication Policy

 

Official communication may occur through:

 

Website Forms

 

WhatsApp

 

Facebook

 

Instagram

 

YouTube

 

LinkedIn

 

Telegram

 

Email

 

Google Business

 

Verified Marketplace Platforms

 

 

Customers must:

 

verify official payment instructions

 

preserve transaction proof

 

avoid unauthorized agents

 

confirm service details before payment

 

avoid sharing sensitive legal documents on public comment sections

 

 

RPL is not responsible for payments made to unauthorized third parties falsely claiming association without verification.

 

 

 

17. Policy Modifications and Updates

 

RadhaPrem Legal Service reserves the right to update, revise, modify, or replace these Terms and Conditions whenever necessary for:

 

legal compliance

 

operational upgrades

 

customer protection

 

payment structure changes

 

refund policy improvements

 

fraud prevention

 

regulatory requirements

 

service model improvements

 

 

Updated terms become effective upon publication on official platforms unless otherwise stated.

 

Continued use of services after such updates constitutes acceptance of revised terms.

 

 

 

18. Governing Law

 

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

 

All service operations, payment disputes, refund investigations, legal interpretations, and customer relationships shall remain subject to applicable Indian legal principles and professional business compliance standards.

 

 

 

19. Jurisdiction

 

Any disputes arising out of services, payments, refund claims, legal disagreements, or contractual obligations shall be subject to the competent jurisdiction of courts applicable to the company’s operational region in Bihar, India, unless otherwise specifically required by law.

 

Internal dispute resolution efforts should be reasonably attempted before formal litigation.

 

 

 

20. Final Legal Declaration

 

By accessing our websites, using our services, making payments, submitting documents, requesting consultations, purchasing service packages, engaging through advertisements, or entering any professional transaction with RadhaPrem Legal Service, you acknowledge and confirm that:

 

you have read these Terms and Conditions

 

you understand the service structure

 

you accept the 7-day refund investigation policy

 

you understand that refunds are subject to verification, not automatic approval

 

you accept professional execution timelines

 

you understand government and third-party dependency risks

 

you accept lawful compliance obligations

 

you agree to dispute resolution procedures

 

you agree to Indian legal jurisdiction where applicable

 

 

These Terms and Conditions form a binding operational framework between the client and RadhaPrem Legal Service.

 

Use of services after payment, documentation submission, or formal work initiation shall be treated as acceptance of these terms.

 

 

 

Terms and Conditions Completed

 

Final Completed Legal Pages:

 

1. Privacy Policy

 

2. Terms and Conditions

 

Both are now structured for:

 

Website Use

 

Payment Handling

 

Refund Investigation

 

Google Ads Compliance

 

Facebook Ads Compliance

 

Service Protection

 

Client Protection

 

Legal Business Operations

 

Indian Service Compliance

 

Professional Risk Protection

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